Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-energy-audit.buzzzoomer.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and management of information about our users in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales Privacy Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-energy-audit.buzzzoomer.com.
  2. All applications, software, and services offered under the ‘home energy audit’ brand.
  3. Interactions on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as emails, phone calls, or text messages.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Data Collection and Processing

When you engage with us in any of the above contexts, we may collect several types of personal data:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Transaction records and details required for processing payments.
  3. Financial Data: Information linked to your financial activities on our platform (if applicable).
  4. Purchase History: Records of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps.
  6. Location Data: Geolocation information collected when you interact with our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users.
  8. Social Media Information: Data shared when you connect our platform to your social media accounts.
  9. Product Interaction: Details about products viewed, used, or purchased on our site.

We collect this data through various means: user inputs, interactions with our services, automated tracking technologies (like cookies and similar tools), and information provided by third parties.

Cookies and Tracking Technologies

To enhance your experience and for analytics purposes, we use cookies and similar tracking technologies. These technologies can be categorized as:

  1. Strictly Necessary: Essential for website functionality and performance.
  2. Preferences: Remembering user preferences to personalize content.
  3. Analytics: Analyzing user behavior on our site for improved services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their tracking preferences.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes it was collected for, including but not limited to:

  • Fulfilling service or product requests.
  • Providing personalized experiences.
  • Complying with legal obligations.
  • Conducting analytics and improving our services.

Once the data is no longer needed for these purposes, we delete or anonymize it to ensure your privacy.

Data Security

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Encrypting data during transmission and storage.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal data from this demographic, and we do not knowingly allow them to register for our accounts.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data easily.
  • The right not to be subject to automated decision-making processes.
  • The right to lodge appeals or complaints with relevant data protection authorities.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team via the contact information provided below.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page, with updated effective dates. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please reach out to us:

  • Email: [email protected]
  • Physical Address (for written correspondence): [Provide Company Address]